Mexico’s Consumer Protection Agency (Profeco) announced Monday (Feb. 2) that it has initiated proceedings to impose a fine of more than 5 million pesos (approximately $277,800) on Ticketmaster México for alleged legal violations during the sale of tickets for the three concerts that K-pop superband BTS will hold this spring at the GNP Seguros Stadium.

“The provider company has 10 business days to submit evidence and respond. This deadline concludes on Feb. 12,” Iván Escalante, head of Profeco, said during the morning presidential conference. He added that the ticketing company was notified about the proceedings on Wednesday (Jan. 28) and highlighted that three resale platforms — Viagogo, TopHop and Hello Ticket, based in the U.S., Switzerland and Spain, respectively — were also urged to comply with the country’s laws and avoid unfair practices that negatively affect Mexican consumers.

If the companies fail to respect Mexican laws, Escalante warned, Profeco will initiate legal and administrative actions, including procedures for legal violations and “possible operational restrictions” on these platforms in Mexico.

Billboard Español sent a request for comment to Ticketmaster México, but did not receive an immediate response.

The announcement of a possible fine against Ticketmaster México comes nearly two weeks after Profeco urged the ticketing company and promoter Ocesa to issue clarifications regarding ticket prices, the venue map and the number of tickets allocated to each stage of the sale. This followed the receipt of more than 4,700 requests from members of ARMY, as BTS fans are known, demanding transparency and fairness in the ticket sales process.

In a statement shared with Billboard Español last week, Ticketmaster México said that ticket sales for BTS experienced “unprecedented demand,” with more than 2.1 million users accessing the platform in search of tickets, and a peak of 1.1 million people in the virtual queue during presales and general sales. Ticketmaster México clarified that it does not use dynamic pricing or algorithms that modify ticket prices during sales, and that “prices were established by the artist, their team, and promoter according to the location of each section, and remained unchanged throughout the presale and sale process.”

The historic demand for tickets for BTS’ concerts scheduled for May 7, 9 and 10 at the GNP Seguros Stadium in Mexico City led Mexico’s president, Claudia Sheinbaum, to send a diplomatic note to South Korean President Lee Jae-myung, requesting his intervention to have the group hold more concerts in Mexico after tickets for the three shows sold out in less than an hour.

The Mexican president said Monday that she has already received a response from the South Korean government: “The president of Korea replied to me, thanking Mexicans for their interest in this musical group, expressing his gratitude for the letter, and informing me that he has already contacted BTS’s production company,” Sheinbaum shared. “Hopefully, there will be good news.”

SZA was among the artists to speak out against ICE at the Grammy Awards. After collecting a pair of Grammy trophies on Sunday night (Feb. 1), the superstar singer slammed U.S. Immigration and Customs Enforcement after being asked by Variety about the importance of artists speaking up.

“It’s incredibly dystopian that we’re dressed up and able to celebrate accolades in the material world, and people are getting snatched up and shot in the face on the street,” she said. “It just feels bizarre, and I find so many of us don’t really know how to feel right now besides rage and hopelessness, and I don’t feel like that’s the calling card that I want to subscribe to.”

SZA continued: “I really believe in great possibility. I believe that entropy can breed change. I believe that this is a time when we can dig deep as a community and really learn that okay, it’s not time to count on anyone else but us and our neighbors to protect ourselves; to rally for each other, to be that morale booster, to disseminate mutual aid, to take care of each other. And I just feel like, yay, that’s an amazing opportunity; boo that this is even happening.”

The “Saturn” singer bluntly stated it’s “f—k ICE” and explained how she refuses to remain quiet going forward, which she hopes inspires others to stand up.

“It’s always f—k ICE, but it’s just a matter of, I just don’t want everyone to fall into despair because when you lose steam and you lose morale, change becomes impossible but it’s so not,” she added. “It’s so not. And I’m personally not going, I will not be going quietly into the dying of the light. So I encourage everybody to the same.”

Bad Bunny and Billie Eilish were among the Grammy winners who took time out of their acceptance speeches to highlight immigration and blast ICE in the wake of the deaths of Renee Good and Alex Pretti. The pair of Minneapolis residents were shot and killed by U.S. Immigration and Customs Enforcement in January, which has raised tensions and fueled anti-ICE protests across the nation.

“No one is illegal on stolen land,” Eilish said. “It’s just really hard to know what to say and what to do right now, and I just, I feel really hopeful in this room. And I feel like we just need to keep fighting and speaking up and protesting and our voices really do matter, and the people matter.”

SZA took home a pair of trophies on Sunday night thanks to “Luther.” The Kendrick Lamar GNX collaboration, which topped the Billboard Hot 100 for 13 weeks, won honors for record of the year and best melodic rap performance.

On Jan. 15, Billboard and Delta brought Elevated Sounds to life, transforming Los Angeles’ iconic Peppermint Club into a moody hideaway where fans could step inches away from the soaring, soulful world of Ravyn Lenae.

With the room capped at just 80 guests, SkyMiles Members redeemed miles for access to a night designed for closeness and connection. DJ Miss Milan set the tone early, spinning a groove-forward, mood-setting set and serving as the evening’s hypeman, warming the room and building anticipation before Lenae took the stage. Around her, deep velvet textures, lush floral arrangements, archival Delta imagery adorned the walls, nodding to decades of travel history, and gleaming chrome finishes layered the space with a premium, tactile elegance.

Lenae delivered an intimate set, her airy, emotionally resonant vocals filling the room with warmth. Highlights included her Billboard-charting hit “Love Me Not,” peaking at number 5 on the Hot 100, and the fan-favorite “Days,” (watch her performance HERE) each song unfolding with clarity and drawing the audience into a shared moment of connection.

The evening seamlessly shifted from stage to personal connection as Lenae met every attendee during a post-performance meet-and-greet. Customized cocktails, the Paper Plane and Negroni, flowed from the full-service bar, each crafted to match the night’s elevated vibe, while passed hors d’oeuvres offered a refined, bite-sized complement to the lush surroundings.

Guests left with more than memories: signed memorabilia, a custom deck of playing cards autographed by Lenae, and a premium crewneck served as lasting keepsakes from the night. As Elevated Sounds proved once again, being a Delta SkyMiles Member connects you to the experiences you care most about, making membership the first step toward music moments this close, this curated, and this unforgettable.